FEATURES

Powerful features to capture feedback that actually matters

Everything you need to measure customer sentiment, spot risks early, and act before users churn.

Smart NPS Surveys

Capture customer sentiment the right way, without annoying users.

  • Clean, distraction-free NPS widget
  • Control when and how often surveys appear
  • Works seamlessly across any application
Feature illustration for Smart NPS Surveys

Context-Rich Responses

Know why users gave the score, not just the number.

  • Capture open-text feedback with every response
  • Page, user, device, browser, and session context attached
  • No guessing, no assumptions
Feature illustration for Context-Rich Responses

Instant Detractor Alerts

Never miss unhappy users.

  • Get notified the moment a detractor responds
  • Start conversations before churn happens
  • Turn complaints into retention opportunities
Feature illustration for Instant Detractor Alerts

Event-driven & frontend aware

React to user sentiment instantly, right inside your product.

  • Open live chat for low scores
  • Show help docs or tooltips
  • Route unhappy users to support
Feature illustration for Event-driven & frontend aware