FEATURES
Powerful features to capture feedback that actually matters
Everything you need to measure customer sentiment, spot risks early, and act before users churn.
Smart NPS Surveys
Capture customer sentiment the right way, without annoying users.
- Clean, distraction-free NPS widget
- Control when and how often surveys appear
- Works seamlessly across any application
Context-Rich Responses
Know why users gave the score, not just the number.
- Capture open-text feedback with every response
- Page, user, device, browser, and session context attached
- No guessing, no assumptions
Instant Detractor Alerts
Never miss unhappy users.
- Get notified the moment a detractor responds
- Start conversations before churn happens
- Turn complaints into retention opportunities
Event-driven & frontend aware
React to user sentiment instantly, right inside your product.
- Open live chat for low scores
- Show help docs or tooltips
- Route unhappy users to support